You request will be handled by one of our colleagues during the normal working hours.
Mo - Fri: 8h30 - 12h00 and 13h00 - 17h00
Your ticket is an emergency and will be reviewed as soon as possible. Certain employees will receive an SMS notification, where after they will try to help you further.
We do not have a permanency and therefore cannot guarantee response times.
These activities are always billable at an hourly rate of € 150.00 with a minimum of one working hour.
Only in the case of a total unavailability of your website or mailbox, and when the cause is situated at Conversal, no extra costs will be charged.